Factory direct · Dongguan, China
How Custom Medals and Pins Are Ordered
A clear six-step process for small businesses, clubs, schools, event organisers, artists and promotional buyers.
Plan the response and approvals
Service targets for standard medal projects
- 01 / QUOTATION1 business day
Target for an initial reply and a standard quote when your quantity, design and destination are clear.
- 02 / DIGITAL PROOF1–2 business days
Target for a first layout from a usable logo or brief. New illustration and revisions need extra time.
- 03 / PHYSICAL SAMPLE5–7 business days
Target for eligible simple designs after proof approval. New complex tooling is scheduled separately; sample shipping is extra.
- 04 / BULK PRODUCTION10–15 business days
Fast-track target for eligible standard soft-enamel orders after approvals and deposit, subject to available capacity.
Fast-track production target: 10–15 business days for eligible standard soft-enamel orders after final artwork, any required sample and deposit are approved. Subject to capacity and material availability; excludes sampling, transit, customs and holidays. Confirm your in-hand date before ordering.
Six practical stages
A custom order flow buyers can follow
1. Send Your Idea or Artwork
Provide vector artwork, a logo, a sketch or clear reference. Explain the product’s purpose and what must be preserved.
2. Confirm Quantity and Specifications
Set quantity by design, dimensions, metal, enamel, plating, attachment, packaging, destination and required date.
3. Receive Quotation and Digital Proof
Review the priced scope, production notes and digital artwork. Ask about anything that is unclear.
4. Approve Design or Request a Sample
Approve the proof or discuss a physical sample when the project risk, finish or presentation justifies it.
5. Production and Quality Inspection
Production follows the approved artwork and order specification, with inspection at relevant stages.
6. Packing and Worldwide Shipping
Products are counted, packed to the confirmed method and prepared for the agreed shipping arrangement.
Information needed for pricing
Information to send
- Product type
- Quantity for each design
- Target size and thickness
- Shape and relief direction
- Finish and color count
- Attachment or ribbon
- Packaging
- Required date
- Delivery country
- Artwork or clear sketch
Approval checklist
Information to verify
- Overall dimensions
- Metal and plating
- Front and back artwork
- Color references
- Attachment direction
- Ribbon orientation
- Packaging sequence
- Quantity by variation
- Shipping contact
- Order-specific timeline
Process FAQ
Questions about proofs, changes and reorders
What should I send first?
Send the product type, quantity, target size, required date, delivery country and the clearest artwork or sketch available.
When is the artwork proof prepared?
Artwork preparation follows the confirmed enquiry scope. The proof is reviewed before production approval.
Does a digital proof show the final metal exactly?
A digital proof communicates artwork, dimensions, colors and production notes. Metal reflections and physical texture can look different on screen; a physical sample may be discussed when needed.
Can specifications change after approval?
Changes after approval may affect artwork, mold, price and timing. Raise changes as early as possible so the order can be reviewed.
When is shipping quoted?
Shipping is assessed using product weight, carton volume, destination and required date. The appropriate method is confirmed with the order.
How are reorders handled?
Provide the previous order details and state any change in quantity, finish, attachment, packaging or destination. We will confirm what can be reused.
Planning Custom Medals or Badges?
Tell us the product, quantity, size, finish and delivery country. We will review the specification and reply with the next practical questions.